Shipping Policy
At Virasaa, every jewellery piece is carefully packed and shipped with attention to detail to ensure safe, secure, and timely delivery. Our seamless shipping process keeps you updated every step of the way — from order confirmation to final delivery, both across India and internationally.
Who handles our deliveries?
We partner with trusted and leading logistics providers to ensure your orders are delivered safely and reliably across all locations.
Do you charge for shipping?
We offer complimentary shipping on all prepaid orders across PAN India.
For international orders, shipping charges are calculated based on the weight of the items.
How long does shipping take?
Orders are usually processed within 2-3 days and delivery timelines may vary depending on your location. We always aim to deliver your jewellery safely and as quickly as possible while maintaining packaging quality and customer satisfaction.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation with the courier name and tracking details. You may use this information to track your shipment online until it reaches you.
Do you ship internationally?
Yes, VIRASAA ships worldwide. International shipping charges are applicable and are calculated based on the order weight and destination.
How Is The Packaging Done?
Every Virasaa order is thoughtfully packed with care and attention to detail using secure, high-quality packaging materials to ensure your jewellery reaches you safely and beautifully. Our packaging is designed to protect delicate pieces during transit while also delivering an elegant and premium unboxing experience.
Return & Exchanges:
What Should I Do If I Receive A Damaged Or Incorrect Product?
If you receive a damaged, defective, or incorrect product, we recommend contacting the Virasaa support team within 48 hours of delivery along with clear images of the product for verification. Please review our Return & Exchange Policy for complete details regarding eligibility, return procedures, and exchange guidelines.