Privacy Policy


At Virasaa, we value your privacy and are committed to protecting your personal information with care, transparency, and responsibility. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, interact with our services, or make a purchase. By using the Virasaa website, you agree to the practices outlined in this policy and trust us to handle your information securely and responsibly.

Privacy Information

At Virasaa, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase through our platform. We are committed to protecting your data and ensuring a secure, transparent, and trustworthy online experience.

By accessing or using the services provided by Virasaa, you agree to the collection and use of information in accordance with this Privacy Policy. We encourage you to read this policy carefully to understand our practices and how your information is handled.

Scope Of This Policy

This Privacy Policy applies only to information collected through the Virasaa website and associated services. It does not apply to third-party websites, services, applications, or individuals that are not owned, operated, or controlled by Virasaa.

Ownership & Use Of Information

Virasaa is the sole owner of the information collected through this website. Any information shared with us is used strictly for purposes including:

  • Order processing
  • Customer support
  • Communication regarding purchases or inquiries
  • Service improvement
  • Enhancing customer experience
  • Marketing and promotional updates, where permitted

We do not sell or misuse customer personal information.

In the event of a business transfer, merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business operations. In such cases, the receiving entity shall continue to protect your information in accordance with this Privacy Policy or equivalent standards of protection.

Your Consent

By using the Virasaa website, you consent to the collection, storage, and use of certain information necessary to provide you with a seamless, secure, and personalized shopping experience.

We aim to ensure that every interaction with our platform remains safe, transparent, and comfortable for our customers.

Data Protection

We are committed to protecting your personal information and maintaining appropriate security measures to safeguard your data against unauthorized access, misuse, disclosure, or alteration.

Any information provided by you shall be used only in accordance with this Privacy Policy and applicable laws governing data protection and privacy.

Policy Updates

Virasaa reserves the right to update, modify, or revise this Privacy Policy from time to time to reflect changes in legal requirements, technology, business practices, or operational processes.

Customers are encouraged to review this page periodically to remain informed about how their information is collected, used, and protected.

Effective Date

Effective Date: 01/03/2023

What we collect?

Information We May Collect

Virasaa may collect certain information that you voluntarily provide while registering on our website, placing orders, subscribing to communications, or interacting with our services and digital platforms. This may include personal details, contact information, order-related information, preferences, and other details necessary to provide a smooth and personalized shopping experience.

All information collected is used strictly for purposes such as:

  • Order processing and fulfillment
  • Customer support and communication
  • Improving website functionality and services
  • Personalizing user experience
  • Marketing and promotional communication, where permitted

Please note that Virasaa does not collect, store, or retain your complete payment card information, including credit/debit card numbers, expiry dates, or CVV details. All payment transactions are securely processed through trusted and encrypted payment gateways operated by authorized banking and payment partners. During checkout, customers are redirected to secure payment environments where transaction information is transmitted directly to the respective financial institution for authorization.

At no stage before, during, or after the transaction does Virasaa have access to or store your complete card or banking credentials.

We may also collect additional information when you:

  • Participate in contests, promotions, or campaigns
  • Submit feedback, reviews, or inquiries
  • Complete forms related to preferences or customer profiles
  • Communicate with our support team

Additionally, Virasaa may monitor website traffic patterns, browsing behavior, device information, and usage analytics to better understand customer preferences, enhance platform performance, improve services, and optimize the overall user experience.

We collect only such information as is reasonably necessary, relevant, and appropriate for delivering our products, services, and customer support effectively and securely.

When And How We Collect Your Information

Virasaa may collect anonymous traffic and usage data when you visit or interact with our website. This information helps us understand browsing behavior, customer preferences, website performance, and overall user experience so we can continuously improve our services and platform functionality.

We may collect personally identifiable information when you:

  • Register an account on our website
  • Place an order as a registered customer or guest user
  • Purchase products or services through our platform
  • Subscribe to newsletters or promotional communications
  • Contact customer support or submit inquiries

During registration, checkout, or account-related activities, you may be required to provide information such as:

  • Full name
  • Email address
  • Contact number
  • Billing and shipping address
  • Postal or ZIP code
  • Order preferences and related details

This information enables Virasaa to:

  • Process and fulfill orders
  • Provide customer assistance and support
  • Deliver products efficiently
  • Communicate order updates and notifications
  • Improve customer experience and services

Upon registration or interaction with our platform, you may also receive updates, newsletters, promotional communication, or service-related notifications from Virasaa. Customers may opt out of promotional communications at any time through available unsubscribe options or by contacting our support team.

When you place an order, certain information is required to process payments, coordinate deliveries, verify transactions, and resolve issues related to your purchase. If any difficulty arises during order processing or fulfillment, we may use your contact details to communicate important updates or request additional information.

Virasaa remains the sole owner of information collected through our website and customer interactions.

Third-Party Links

The Virasaa website may contain links to third-party websites, platforms, or external services for customer convenience or informational purposes. While websites owned or operated by Virasaa follow this Privacy Policy, we are not responsible for the privacy practices, content, or policies of external websites not under our control.

Customers are encouraged to review the privacy policies and terms of use of any third-party website before sharing personal information or engaging with their services.

Public Forums & Community Spaces

From time to time, Virasaa may offer interactive features such as community forums, comment sections, social engagement spaces, chat features, or public discussion areas.

Any information, photographs, reviews, comments, or personal details voluntarily shared in these public spaces may become publicly accessible and visible to other users. Virasaa cannot control or guarantee how such information may be used, copied, or shared by third parties.

Customers are advised to exercise caution and discretion before sharing personal or sensitive information within public or community-facing sections of the platform.

How We Use The Information We Collect

At Virasaa, we collect and use customer information to better understand preferences, improve our services, and provide a seamless, secure, and personalized shopping experience. The information collected through our website and services may be used for the following purposes:

  • Internal record keeping and administrative operations
  • Enhancing, personalizing, and improving website features, content, and customer experience
  • Sending curated communications regarding new collections, product launches, exclusive offers, updates, or promotional campaigns that may be of interest to you
  • Conducting customer research, analytics, and market studies to better understand customer preferences and improve our products and services
  • Contacting customers through email, phone, SMS, or other permitted communication channels regarding orders, inquiries, support, or service-related matters
  • Customizing website content, recommendations, and user experience based on browsing behavior and interests
  • Processing, managing, and fulfilling customer orders, including delivery coordination and transaction support
  • Maintaining records as required for legal obligations, regulatory compliance, dispute resolution, fraud prevention, and internal policy requirements

All information collected by Virasaa is handled responsibly and securely, and is used strictly in accordance with applicable laws, industry standards, and our commitment to protecting customer privacy and confidentiality.

Security

At Virasaa, the security and protection of your personal information is one of our highest priorities. We are committed to maintaining appropriate physical, electronic, technical, and managerial safeguards to protect your information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

To ensure smooth and reliable service delivery, Virasaa may work with trusted third-party partners such as logistics providers, payment gateways, technology providers, and business associates. These partners are granted access to customer information strictly on a limited and need-to-know basis for service fulfillment purposes only and are not permitted to use, disclose, or retain such information for any unauthorized purpose.

All payment transactions are processed through secure and bank-authorized payment gateways. During payment processing, customers are redirected to encrypted and secure payment environments where sensitive financial information is protected using SSL (Secure Socket Layer) encryption technology. Virasaa does not access, store, or retain complete credit card, debit card, banking credentials, CVV details, or other sensitive payment information at any stage of the transaction.

We follow industry-standard security practices and procedures to safeguard customer information both during transmission and after it is received. Access to personal data is restricted only to authorized personnel who require such information for order processing, customer support, operational management, and service-related purposes.

While we continuously review and enhance our security measures using commercially reasonable safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, although Virasaa strives to protect your information, we cannot guarantee absolute security of any data transmitted to or through our platform.

Virasaa may disclose personal information where required by law, regulatory obligations, court orders, legal processes, or where such disclosure becomes necessary to protect the rights, property, safety, operations, or legal interests of Virasaa, its customers, or third parties.

All collected information is stored on secure systems protected by firewalls, restricted access controls, and security protocols. However, any information voluntarily shared by users within public forums, reviews, community spaces, or discussion sections may become publicly accessible, and users are advised to exercise discretion while sharing personal information in such areas.

Policy Updates

Virasaa reserves the right to update, revise, modify, or replace this Security and Privacy Policy at any time to reflect changes in legal requirements, operational practices, technologies, or business processes. Any updates shall become effective immediately upon publication on the website. Customers are encouraged to review this policy periodically to remain informed about how their information is protected and managed.

Governing Law

By accessing or using the Virasaa website, you agree that this Privacy Policy and all matters relating to the collection, use, and protection of personal information shall be governed and interpreted in accordance with the laws of India.

Any disputes arising in relation to this Privacy Policy or use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India.

How We Use Cookies

Cookies are small data files stored on your device with your consent when you visit the Virasaa website. These cookies help us understand how visitors interact with our platform and allow us to enhance your browsing experience by remembering preferences, improving functionality, and personalizing content and services.

Virasaa uses cookies and analytics tools to identify website traffic patterns, understand customer behavior, and analyze which pages, products, or features are visited most frequently. This information helps us improve website performance, optimize functionality, refine user experience, and deliver more relevant content to our visitors.

All information collected through cookies is used primarily for analytical, statistical, operational, and service improvement purposes and is retained only for as long as reasonably necessary.

Cookies do not provide Virasaa with access to your device or any personal information beyond the data you voluntarily choose to share with us through our website or services.

Users may choose to accept, restrict, or disable cookies through their browser settings at any time. While most web browsers automatically accept cookies, customers may modify these settings according to their preferences. Please note that disabling cookies may affect certain features, functionalities, or the overall performance and browsing experience of the website.

Our use of cookies is intended solely to provide a smoother, more personalized, secure, and refined digital experience for every visitor to Virasaa.

Links To Other Websites

The Virasaa website may contain links to external websites, platforms, or third-party services for your convenience, reference, or additional information. Once you leave the Virasaa website and access any external platform, please note that we do not control or manage the content, security practices, policies, or privacy standards of those third-party websites.

Virasaa shall not be responsible for the protection, security, or privacy of any information you choose to share while visiting external websites or using third-party services, as such websites are governed by their own independent privacy policies and terms of use.

We encourage users to carefully review the privacy policies, terms, and security practices of any third-party website before sharing personal information or engaging with their services.

Controlling Your Personal Information

At Virasaa, we believe your personal information should always remain under your control. You may choose to restrict or manage the collection, use, and communication of your personal data in the following ways:

  • Whenever you are asked to complete a form on our website, you may choose to opt out of receiving promotional or direct marketing communications by selecting the appropriate preference options.
  • If you have previously consented to receive marketing communications, newsletters, or promotional updates from Virasaa, you may withdraw your consent at any time by contacting us at customercare@virasaa.com.
  • Virasaa does not sell, lease, trade, or distribute your personal information to third parties without your explicit consent, except where disclosure is required by law, legal obligations, or regulatory authorities.
  • With your permission, we may occasionally share carefully selected offers, updates, or promotional information that may be relevant or beneficial to your interests.
  • You may request access to the personal information we hold about you in accordance with applicable privacy and data protection laws.
  • If you believe that any information maintained by Virasaa is incorrect, incomplete, or outdated, you may contact us at any time, and we will take reasonable steps to promptly update or correct the information as required.

Your trust is extremely important to us, and Virasaa remains committed to handling your personal information with transparency, security, responsibility, and respect.

Contacting Us

If you have any questions, concerns, requests, or feedback regarding this Privacy Policy or the handling of your personal information, please feel free to contact the Virasaa support team using the details below:

Virasaa

📞 Phone: +91 93263 18979

📧 Email: customercare@virasaa.com

Our customer support team will be happy to assist you and address any privacy-related concerns with care and attention.